Easy Return & Exchange Policy
Smart is super sexy and we think it’s smart if you try on a single pair for fit and happiness before opening all the remaining pairs. If you’re not satisfied with your purchase, our goal is to make it as easy for you to return your products. We’re not going to drive over to your house and pick it up, but we’re here to help you!
Our return policy period lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange but are always happy to see how we can help so please don’t hesitate to reach out to us for anything!
If you need to exchange or return a purchase, please email us at HereToHelp@MrandMuse.com and let us know what the problem is and how we can help. We’ll usually get back to you that same day. If it’s the weekend, it might take slightly longer because just like you, we like to do things too!
In some instances, you might be asked to mail your items back to us. Often, we will email you a pre-paid return label to send us the unused product. If you ever need it, our return address is Mr & Muse, 53 Ogden Clarendon Hills Illinois US 60514.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the item was purchased for you as a gift (you freaking lucky dog!) and you need to return it but are no longer on speaking terms with the individual who gifted it to you (so sorry bro) please reach out and we’ll see what we can do.